Your information
你的信息
Privacy Policy
How DUH handles the information you share with us.
隐私政策
DUH 如何处理你向我们提供的信息。
1. About this policy
DUH — Designing Understanding Homes (DUH, we, us or our) respects your privacy. This policy explains how we collect, use, disclose and protect personal information when you use our website or contact us about residential design services.
2. Information we collect
We may collect information you provide directly, including your name, email address, telephone number, property or project address, selected service, project details and messages. We may also receive basic technical and usage information through website hosting, security, analytics or advertising tools when those tools are enabled.
3. How we use information
We use personal information to respond to enquiries, arrange consultations, assess and provide requested services, communicate about a project, operate and improve our website, protect against misuse, and measure the effectiveness of our marketing.
4. Sharing and service providers
We may share information with service providers that help us operate our website, enquiry form, email, analytics and advertising. Our contact form is transmitted through Formspree. Some providers may process or store information outside Australia. We do not sell or rent your personal information.
5. Cookies and measurement
Our website may use cookies or similar technologies for essential site functions, usage measurement and advertising performance. You can manage cookies through your browser settings. Disabling some technologies may affect how parts of the website work.
6. Storage and security
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. No internet transmission or storage system can be guaranteed to be completely secure.
7. Access, correction and complaints
You may ask us to access or correct personal information we hold about you, or raise a privacy concern. We may need to confirm your identity before responding. We will consider and respond to privacy concerns within a reasonable time.
8. Changes to this policy
We may update this policy from time to time. The latest version will be published on this page with its updated date.
Contact DUH
Email: desurhome@gmail.com
Phone: 0457 710 889
Sydney, Australia
ABN 89 669 630 433
1. 关于本政策
DUH — Designing Understanding Homes（以下简称“DUH”或“我们”）重视你的隐私。本政策说明你使用我们的网站或就住宅设计服务联系我们时，我们如何收集、使用、披露和保护个人信息。
2. 我们收集的信息
我们可能收集你主动提供的信息，包括姓名、电子邮箱、电话号码、房产或项目地址、所选服务、项目详情和留言。当相关工具启用时，我们也可能通过网站托管、安全、分析或广告工具接收基本的技术及使用信息。
3. 信息用途
我们使用个人信息回复咨询、安排会面、评估并提供所需服务、沟通项目事项、运营和改进网站、防止滥用，以及衡量推广效果。
4. 信息共享与服务提供商
我们可能与协助运营网站、咨询表单、电子邮件、数据分析及广告的服务提供商共享信息。网站咨询表单通过 Formspree 传送。部分服务商可能在澳大利亚境外处理或储存信息。我们不会出售或出租你的个人信息。
5. Cookie 与效果衡量
网站可能使用 Cookie 或类似技术来支持基本功能、统计使用情况和衡量广告效果。你可以通过浏览器设置管理 Cookie；禁用部分技术可能影响网站的某些功能。
6. 储存与安全
我们会采取合理措施，保护个人信息免遭误用、干扰、丢失以及未经授权的访问、修改或披露。但任何网络传输或储存系统都无法保证绝对安全。
7. 查阅、更正与投诉
你可以要求查阅或更正我们持有的个人信息，也可以提出隐私方面的疑问或投诉。回复前我们可能需要确认你的身份，并会在合理时间内处理相关事项。
8. 政策更新
我们可能不时更新本政策。最新版本及更新日期会公布在本页面。
联系 DUH
邮箱：desurhome@gmail.com
电话：0457 710 889
澳大利亚悉尼
ABN 89 669 630 433